hotels-com-hotel.com Privacy Policy

hotels-com-hotel.com is an online shopping marketplace designed to deliver the
best possible online shopping experience to you, our users. We are
committed to protecting the privacy and security of the information we may
gather about you, and we appreciate your trust that we will use and
share that information carefully and sensibly.

This Privacy Notice describes our privacy policy. Although this Privacy
Notice may seem long, we have prepared a detailed policy because we
believe you should know as much as possible about hotels-com-hotel.com's
practices so that you can make informed decisions. By accepting the Terms and
Conditions Agreement, using hotels-com-hotel.com, shopping at merchant
partners, participating in our newsletters, responding to our emails, or
otherwise interacting with hotels-com-hotel.com, you are consenting to the
hotels-com-hotel.com’s practices, including the use and disclosure of any personally
identifiable information you have shared with us, as described in this
Privacy Notice.

INFORMATION YOU GIVE TO US

Generally we do not collect, store, use or disclose personally
information except when you provide information to us when you sign up as a
hotels-com-hotel.com member, sign up to receive our newsletter or other email
communications, communicate by email, telephone or physical mail with our
customer service, or otherwise interact with us. Such information may
include your name, address, email address, shopping interests and
preferences, transaction history, and other personal data. You can choose not
to provide certain information, but then you might not be able to
participate in our surveys or incentives or take advantage of certain useful
hotels-com-hotel.com features.

INFORMATION GATHERED AUTOMATICALLY

We receive and store certain types of information whenever you interact
with us. For example, like many Web sites, we use "cookies" or “clear
gifs” to obtain certain types of information when your Web browser
accesses hotels-com-hotel.com and our participating merchants' sites, or respond to
any hotels-com-hotel.com newsletter or other email you may have requested.

Briefly, "cookies" are small files that we transfer to your computer's
hard drive or your Web browser memory to enable our systems to
recognize your browser and to provide convenience and other features to you,
such as recognizing you as a hotels-com-hotel.com member or customizing merchant
surveys you may be asked to complete so that you don't need to provide
the same information more than once. "Clear gifs" are tiny graphics
with a unique identifier, similar in function to cookies, and may be used
to track the online movements of Web users or to let us know if you
have opened an email that we sent you.

Examples of the information we collect and analyze in this manner
include the Internet protocol (IP) address used to connect your computer to
the Internet; computer and connection information such as browser type
and version, operating system, and platform; your behavior on our Web
site and related services, including the products and merchants you view
or searched for, as well as the URL you come from and go to next
(whether this URL is on our site or not); cookie number; and participating
merchants you visit. The cookies and clear gifs that we use do not
contain and are not tied to personally identifiable information about you.

You are always free to decline our cookies if your browser permits,
although in that case you may not be able to use certain features on our
site or to participate in hotels-com-hotel.com incentives.

DOES hotels-com-hotel.com SHARE THE INFORMATION IT GATHERS?

Information about hotels-com-hotel.com shoppers and other users is an
important part of our business, and we take steps to maintain the privacy and
security of such information against unauthorized access. We generally
use such information for such purposes as customizing future shopping
and savings opportunities for you, improving our services, and
communicating with you if you have authorized such communication. We do not share
your personal information to any third parties except for as described
below.

Agents

From time to time, we employ other companies and individuals to perform
various functions on our behalf. Examples include sending postal mail
and e-mail, analyzing shopper data, and providing other data and
services. In such instances, they may have access to personal information
needed to perform their functions, but will be prohibited from using it for
other purposes.

Special Offers

Sometimes we send email newsletters or special offers to selected
groups of hotels-com-hotel.com shoppers who have chosen to receive email on behalf
of participating merchants or other businesses. When we do this, we do
not give that merchant or business your name or e-mail address. If you
do not want to receive such newsletters or offers, please click here to
contact us and be removed from our mailing list.

Business Transactions

As we continue to develop our business, we may participate in corporate
transactions such as mergers and acquisitions, and it is possible that
another company may acquire hotels-com-hotel.com or its business assets in the
future. In such cases, user information may be shared with the acquirer
and/or other reputable parties involved in those transactions. Users
will be notified via email or a prominent notice on our Web site for 30
days prior to a change of ownership or control of their personal
information in such a transaction. We provide you with 30 days notice to allow
you the opportunity to notify hotels-com-hotel.com if you do not wish such
information to be shared by notifying us at admin@hotels-com-hotel.com

Protection of hotels-com-hotel.com and Others

We release account and other personal information when we believe
release is appropriate to comply with law; enforce or apply our User
Agreement and other agreements; assist in fraud protection or investigation;
or protect the rights, property, or security of hotels-com-hotel.com, our
users, or others.

PARTICIPATING MERCHANT POLICIES

Online merchants, survey incentive vendors, and others who participate
in hotels-com-hotel.com services are encouraged to participate in industry
privacy initiatives and to take a responsible attitude towards consumer
privacy. However, since we do not have direct control over the policies
or practices of participating merchants, survey incentive vendors, and
other third parties, we cannot be responsible for their actions. We
recommend that you always review the privacy policies of merchants and
other third parties before you provide any personal information or complete
any transaction with such parties.

CO-BRANDED SERVICES

In certain areas on our site, we have joined forces with a reputable
third-party source of specialized information and other content so that
you can quickly and easily make informed decisions about such products
and services. In each of these areas, the hotels-com-hotel.com header notes
that the services are "Powered by" or "By" the third-party. This indicates
that the content resides on the third party's servers and your use of
those "co-branded" services and information gathering and usage is
governed by that company's privacy policies and terms of use, which you can
access at the bottom of each page in those areas. We recommend that you
always review their privacy policies and terms of use before you
complete any transaction with them. hotels-com-hotel.com's Terms and Conditions
Agreement (other than provisions relating to our privacy policies) also
apply as between you and hotels-com-hotel.com with respect to your use of those
third-party co-branded services accessed through our site.

WHAT INFORMATION CAN I ACCESS?

If you register as a hotels-com-hotel.com member, hotels-com-hotel.com gives you
access to your registration information for the purpose of viewing and
updating that information.

WHAT CHOICES DO I HAVE?

As discussed above, you can always choose not to provide information,
although that might prevent us from personalizing our service for you or
prevent you from taking advantage of certain useful hotels-com-hotel.com
features.

We will retain in our files information you have requested to delete in
some circumstances, such as to resolve disputes, troubleshoot problems
and enforce our User Agreement. Furthermore, such prior information is
never completely removed from our databases due to technical and legal
constraints, including stored "back up" systems.

EMAIL POLICIES

From time to time, hotels-com-hotel.com will send newsletters and other email
to members and others who have agreed to be contacted by hotels-com-hotel.com.
You can always choose not to receive email from hotels-com-hotel.com. Each of
our email messages contains a link at the bottom of the email for the
purpose of adjusting your email subscription preferences. If you do not
want to receive e-mail from us, please click here to be removed from
our mailing list. (If you do not want to receive notice of changes to our
Terms and Conditions Agreement and other legal notices from us, such as
updates to this Privacy Notice, those notices will still govern your
use of hotels-com-hotel.com, and it is your responsibility to review them for
changes.)

PRIVACY QUESTIONS?

If you have any questions or concerns about privacy at hotels-com-hotel.com,
please contact us at admin@hotels-com-hotel.com, and we will try to answer your
questions or otherwise resolve the matter to your satisfaction.

REVISIONS

Your contacts with hotels-com-hotel.com and use of hotels-com-hotel.com services are
subject to this Privacy Notice. Since our business changes constantly,
this Privacy Notice will also change from time to time. Users will be
notified by a prominent notice on our Web site for 30 days prior to the
effective date of any material changes to this Privacy Notice. We
provide you with 30 days notice to allow you the opportunity to notify
hotels-com-hotel.com if you do not wish your information to be subject to the
proposed changes to this Privacy Notice. You should also check for recent
changes on our Web site or other services whenever you visit.

ANTI-SPAM POLICY

hotels-com-hotel.com is 100% opposed to unsolicited commercial email ("spam").
We do not send emails to anyone without permission and we do not sell
or provide email addresses to any unauthorized third party. If you
receive any unsolicited emails from spammers, please be assured that
hotels-com-hotel.com did not provide your email address to such parties.
This does not mean that we can prevent spam from happening on the
Internet. Unfortunately, spammers obtain email addresses in a number of
devious ways, including when you respond and ask to be taken off a spam
email list, and in some cases by just generating emails to millions of
random email addresses in the hopes of getting a few "live" ones. Please
be assured that at hotels-com-hotel.com we hate spam as much as you do.
All that said, if you believe that you have gotten unsolicited email
from us, please contact admin@hotels-com-hotel.com and we will investigate. In a
few cases, we have found that consumers who have filled out an online
survey mistakenly believe that we are contacting them without their
permission (i.e., "spamming" them) when in fact we are confirming their
sweepstakes entry or inviting them to complete a follow-up fulfillment
survey regarding their online purchase. Follow-up fulfillment surveys are
important to verify that that merchant in fact delivered the product or
services as promised and to measure satisfaction with shipping times,
etc. Please be assured that we strive not to contact anyone without
their permission, and if you prefer not to receive any further
communications from us, just tell us and we'll try to make sure you never hear from
us again.
Updated as of February 4, 2005

Copyright © 2005, hotels-com-hotel.com, Inc. All Rights Reserved.